Description

Ray Bohac reminds us the most important asset in business isn’t the software, the intellectual property, or fancy advertising: it’s the people. Because of this, Ray stresses the importance of networking, making long lasting connections, and most importantly, having fun.

Date/Location

January 22, 2009 / Columbus, OH / The PEP Talks - Winter 09

About Ray Bohac

Dealing with a company’s customer service department can often be stressful. Long wait times, and unfriendly agents result in dissatisifed customers. You could complain, but who would they listen to? They’ll listen to Ray Bohac. Ray is president and CEO of CallCopy Incorporated. They helped many large corporations improve their call center experience by recording conversations, measuring satisfaction and providing services to improve their technology. CallCopy is one of the fastest growing companies in the industry.